HOME GARMENT
FAQs
The Questions That Matter When You Cannot Try It On First
What does HOME GARMENT LLC sell?
Our store focuses primarily on homewear, loungewear, sleepwear, and related comfortable apparel.
How long does order processing take?
Normally:
1–3 business days
How long does shipping take?
After shipment:
3–7 business days
What is the estimated total timeframe?
Normally approximately:
4–10 business days
including processing and carrier transit.
What is your order cut-off?
5:00 PM Central Time (CT)
Orders received after the cut-off generally enter processing during the next applicable business day.
What are your working hours?
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed
Do weekends count toward processing time?
No. Saturday and Sunday are not normal HOME GARMENT LLC processing business days.
Where do you ship?
Our standard online shipping service currently applies to eligible addresses within the United States.
How should I choose my size?
Where available, review the measurements or size information on the product page rather than relying only on the size label you normally wear.
Fit can vary depending on garment construction and body proportions.
Can I try the garment on?
Yes.
Reasonable indoor fitting is permitted for evaluating size, fit, length, and comfort.
Can I return something that does not fit?
Yes, if it otherwise satisfies our return requirements and the return is requested within 30 days after delivery.
For a normal size/preference return, the customer pays return shipping.
Can I wash it and then return it?
Washed merchandise generally does not satisfy the condition for an ordinary preference-based return.
If you believe a problem only became apparent after following the stated care instructions, contact us so the circumstances can be reviewed.
Do you charge a restocking fee?
No standard restocking fee is charged for approved returns.
What if I receive the wrong size?
If the size delivered is different from the size shown on your order, contact us.
A confirmed fulfillment error will be handled as an incorrect-item issue rather than a change-of-mind return.
What if my clothing arrives damaged?
Contact support@homegarment.com with your order number and photographs where possible.
How long does a refund take?
After an eligible return is received, inspected, and approved, we normally process the refund within 3 business days.
The bank may take additional time to post it.
Can I cancel my order?
You may request cancellation before shipment.
Contact us as soon as possible. Cancellation is complete only once we confirm that fulfillment has been stopped.
How do I contact you?
Company Information
HOME GARMENT LLC
111 S Maple St
Cole Camp, MO 65325
United States
Email: support@homegarment.com
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed