HOME GARMENT
FAQs
The Questions That Matter When You Cannot Try It On First
What does HOME GARMENT LLC sell?
Our store focuses primarily on homewear, loungewear, sleepwear, and related comfortable apparel.
How long does order processing take?
Normally:
1–3 business days
How long does shipping take?
After shipment:
3–7 business days
What is the estimated total timeframe?
Normally approximately:
4–10 business days
including processing and carrier transit.
What is your order cut-off?
5:00 PM Central Time (CT)
Orders received after the cut-off generally enter processing during the next applicable business day.
What are your working hours?
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed
Do weekends count toward processing time?
No. Saturday and Sunday are not normal HOME GARMENT LLC processing business days.
Where do you ship?
We offer free standard shipping throughout the United States, including all 50 states, Washington, D.C., U.S. territories and U.S. military postal regions. We do not offer paid expedited shipping. See our Shipping Policy.
How should I choose my size?
Where available, review the measurements or size information on the product page rather than relying only on the size label you normally wear.
Fit can vary depending on garment construction and body proportions.
Can I try the garment on?
Yes.
Reasonable indoor fitting is permitted for evaluating size, fit, length, and comfort.
Can I return something that does not fit?
Yes, if it otherwise satisfies our return requirements and the return is requested within 30 days after delivery.
We pay return shipping for approved returns, including size and preference returns. We email a prepaid label for you to download and print. Send the item back within 14 calendar days after approval. See our Return & Refund Policy.
Can I wash it and then return it?
Washed merchandise generally does not satisfy the condition for an ordinary preference-based return.
If you believe a problem only became apparent after following the stated care instructions, contact us so the circumstances can be reviewed.
Do you charge a restocking fee?
We do not charge a restocking fee for approved returns.
What if I receive the wrong size?
If the size delivered is different from the size shown on your order, contact us.
A confirmed fulfillment error will be handled as an incorrect-item issue rather than a change-of-mind return.
What if my clothing arrives damaged?
Contact support@homegarment.com with your order number and photographs where possible.
How long does a refund take?
For an eligible return, your refund reaches your original payment method within 3 calendar days after we receive the returned item.
Do you accept exchanges?
Yes, subject to availability. We cover approved return shipping and standard shipping for the replacement. You pay any increase in price, and we refund any decrease.
Where do orders ship from and where do I return items?
Our shipping and approved return address is HOME GARMENT LLC, 111 S Maple St, Cole Camp, MO 65325, United States. Contact us for approval and your prepaid label before returning an item.
Can I cancel my order?
You may request cancellation before shipment.
Contact us as soon as possible. Cancellation is complete only once we confirm that fulfillment has been stopped.
How do I contact you?
Company Information
HOME GARMENT LLC
111 S Maple St
Cole Camp, MO 65325
United States
Email: support@homegarment.com
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed