Shipping policy
From Folded, Checked and Packed to Your Door
Last Updated: August 27, 2026
HOME GARMENT LLC separates processing time from shipping time so customers can understand what happens before and after a package enters the carrier network.
Shipping Area
Our standard online shipping service applies to eligible addresses within the:
United States
The delivery options available for a particular address are shown at checkout.
Business Hours
Our normal fulfillment schedule is:
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed
Weekends and applicable holidays are not counted as normal processing business days.
Order Cut-Off Time
Our daily order cut-off is:
5:00 PM CT
Orders received after 5:00 PM CT generally enter the next applicable business day's processing cycle.
Ordering before 5:00 PM does not guarantee same-day shipment.
Processing Time
Most orders require:
1–3 business days
before shipment.
During this period, an order may go through:
- Payment confirmation;
- Inventory verification;
- Garment picking;
- Product check;
- Folding;
- Protective packaging;
- Label preparation;
- Carrier handoff.
Shipping Time
After carrier handoff, estimated shipping time is:
3–7 business days
Estimated Total Time
Under normal conditions:
Processing: 1–3 business days
Shipping: 3–7 business days
Estimated total: approximately 4–10 business days
These timeframes are estimates and are not guaranteed delivery dates.
Tracking
When tracking is available, shipment information is normally sent after the package enters the carrier process.
A tracking number may require additional time before its first scan becomes visible.
Address Changes
Please verify your delivery address before checkout.
If you discover an error after ordering, email:
as soon as possible.
We will try to make the correction before shipment, but we cannot guarantee an address change after fulfillment has begun.
Split Shipments
An order containing multiple garments may occasionally arrive in more than one package.
Separate packages may have:
- Different tracking numbers;
- Different shipment dates;
- Different delivery dates.
Delivery Delays
Carrier transit may occasionally be affected by severe weather, holiday volume, transportation interruptions, address problems, or other circumstances outside our reasonable control.
If an order becomes materially delayed, contact us and provide your order number.
Damaged Package
If a package arrives seriously damaged, retain the packaging until the issue has been reviewed.
Photographs of the outer package, shipping label, and affected garment may help us determine what occurred.
Shipping Contact
HOME GARMENT LLC
111 S Maple St
Cole Camp, MO 65325
United States
Email: support@homegarment.com
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed