Refund policy
Try the Fit — Keep the Garment Returnable
Last Updated: August 27, 2026
Buying homewear online involves a personal question: Does it actually feel right once you put it on?
For that reason, HOME GARMENT LLC allows reasonable fitting while also requiring returned clothing to remain in a condition that can be properly inspected.
Return Window
Request a return within:
30 calendar days after delivery
To start a return, contact:
Include your order number and the item you want to return.
After approval, send the item back within 14 calendar days using the prepaid label we email to you. Please obtain approval before sending merchandise back.
Trying On Clothing
You may reasonably try on a garment indoors to evaluate:
- Fit;
- Length;
- Comfort;
- Size;
- Overall appearance.
Trying on an item does not automatically make it ineligible for return.
Return Condition
For an ordinary preference-based return, the garment should generally be:
- Unwashed;
- Unaltered;
- Free from customer-caused damage;
- Free from significant stains;
- Free from strong odors such as smoke or perfume;
- Returned with applicable tags and included components where reasonably possible.
Original packaging is not required. Please pack the garment securely for its return journey.
Changed Your Mind or Ordered the Wrong Size
You may request an eligible return within 30 calendar days after delivery if:
- The size does not suit you;
- The fit is not what you expected;
- You changed your mind;
- The color does not suit your preference.
For these preference-based returns:
HOME GARMENT LLC pays the return shipping for approved returns, including changes of mind and sizing returns. We email a prepaid return label for you to download and print.
Defective, Damaged, or Incorrect Garments
If you receive merchandise that is:
- Incorrect;
- Materially damaged;
- Missing an included component;
- A different size from what you ordered;
- Affected by a confirmed manufacturing defect;
contact us promptly.
When the problem is confirmed as our fulfillment error, qualifying shipping damage, or a product defect, HOME GARMENT LLC will cover reasonable return shipping required to resolve the issue.
Restocking Fee
We do not charge a restocking fee for approved returns.
Refund Processing
For an eligible return, we inspect the garment and ensure the refund reaches your original payment method within 3 calendar days after we receive the returned item.
Original Shipping Charges
Our standard shipping is free. We do not deduct an original standard shipping charge from your refund.
Exchanges
If you need another size, contact us regarding available options.
We accept exchanges subject to availability. We cover approved return shipping and standard shipping for the replacement. If the replacement costs more, you pay the difference; if it costs less, we refund the difference.
Return Address
Approved returns will be provided appropriate return instructions.
Return recipient and address:
HOME GARMENT LLC
111 S Maple St
Cole Camp, MO 65325
United States
Email: support@homegarment.com
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed