Refund policy
Try the Fit — Keep the Garment Returnable
Last Updated: August 27, 2026
Buying homewear online involves a personal question: Does it actually feel right once you put it on?
For that reason, HOME GARMENT LLC allows reasonable fitting while also requiring returned clothing to remain in a condition that can be properly inspected.
Return Window
Eligible merchandise may be returned within:
30 calendar days after delivery
To start a return, contact:
Include your order number and the item you want to return.
Please obtain return instructions before sending merchandise back.
Trying On Clothing
You may reasonably try on a garment indoors to evaluate:
- Fit;
- Length;
- Comfort;
- Size;
- Overall appearance.
Trying on an item does not automatically make it ineligible for return.
Return Condition
For an ordinary preference-based return, the garment should generally be:
- Unwashed;
- Unaltered;
- Free from customer-caused damage;
- Free from significant stains;
- Free from strong odors such as smoke or perfume;
- Returned with applicable tags and included components where reasonably possible.
Hygiene Considerations
For products where hygiene affects whether an item can reasonably be resold, additional restrictions may apply if the product has been worn beyond ordinary fitting or if a hygiene seal has been removed.
Any such restriction should be clearly disclosed on the applicable product page where relevant and will be applied subject to applicable law.
Changed Your Mind or Ordered the Wrong Size
An eligible garment may be returned within the 30-day period if:
- The size does not suit you;
- The fit is not what you expected;
- You changed your mind;
- The color does not suit your preference.
For these preference-based returns:
The customer is responsible for return shipping.
Defective, Damaged, or Incorrect Garments
If you receive merchandise that is:
- Incorrect;
- Materially damaged;
- Missing an included component;
- A different size from what you ordered;
- Affected by a confirmed manufacturing defect;
contact us promptly.
When the problem is confirmed as our fulfillment error, qualifying shipping damage, or a product defect, HOME GARMENT LLC will cover reasonable return shipping required to resolve the issue.
Restocking Fee
We do not charge a standard restocking fee for approved returns.
Refund Processing
Once an eligible return has been received and inspected, approved refunds are normally processed within:
3 business days
Refunds are generally issued to the original payment method.
Your bank or payment provider may require additional time to post the credit.
Original Shipping Charges
For an ordinary preference-based return, original shipping charges, if any, are generally non-refundable.
This does not apply where applicable law requires otherwise or where the return results from our error or an eligible defective product.
Exchanges
If you need another size, contact us regarding available options.
Depending on inventory and fulfillment circumstances, we may arrange a replacement process or ask you to return the original garment and place a new order.
Return Address
Approved returns will be provided appropriate return instructions.
Company contact address:
HOME GARMENT LLC
111 S Maple St
Cole Camp, MO 65325
United States
Email: support@homegarment.com
Mon–Fri, 9:00 AM–5:00 PM CT
Sat–Sun, Closed